Insights
Welcome to our Insight Page – your go-to resource for valuable support, latest industry news, and insightful case studies.
July 21, 2026
This support post explains how to connect the Inbound Connect connector to Claude, sign in securely with your existing account, and use natural language to manage bookings, timeslots, vessel schedules,...
October 24, 2025
In early 2023, Northern Stevedoring Services (NSS), a prominent port terminal operator at the Port of Townsville, QLD recognized the need for enhanced visibility, improved efficiency, and heightened safety...
July 23, 2025
Picture this: It’s 8am, and trucks are backed up down the road. Drivers are honking. Warehouse staff are scrambling. Trucking companies and clients are calling to check in. Sound familiar?
Gate congestion...
November 21, 2024
This support post explains how to enable SSO between Inbound Connect and Microsoft Entra ID using OpenID
September 23, 2024
Qube NZ, the largest provider of empty container depot services in New Zealand, has recently introduced the Inbound Connect vehicle booking system (VBS) platform at its 13 sites across Auckland, Christchurch,...
September 20, 2024
This support post explains how to integrate your CFS/FAK container availability information with Inbound Connect
September 15, 2024
Certain sites require Transporters to input a Trailer Position and Trailer Slot Position when making a pickup Timeslot Booking in Inbound Connect.
Definitions below:
Trailer Position – The trailer...
July 31, 2024
Announcement
Inbound Connect is proud to announce the introduction of its revolutionary Vehicle Booking and Visibility System (VBS) into the empty container depot network of Qube NZ. This is a milestone...
April 19, 2024
To make Inbound Connect bookings to pick up or drop off freight at a participating facility, you will require an account with Inbound Connect.
To create an account, go to inboundconnect.com, click on “Register”...
April 19, 2024
If you need to make a booking to pick up or drop off freight at a participating Inbound Connect logistics facility, please follow the instructions below.
WHO SHOULD REGISTER FOR AN INBOUND CONNECT ACCOUNT?
You...
April 18, 2024
This support post explains how to integrate your internal system with the electronic document management function within Inbound Connect
November 30, 2023
Inbound makes paying additional charges to facilities easier and quicker.
If you need to pay any additional charges for your Inbound booking, please follow the below instructions.
HOW DO I KNOW ADDITIONAL...
November 16, 2023
Inbound Connect is very proud to have been selected as the winner of the Supply Chain Innovation & Technology category at the prestigious 2023 DCN Australian Shipping & Maritime Awards, held in...
October 23, 2023
Inbound Connect is proud to announce our selection as a finalist in the Supply Chain Innovation & Technology category at the annual 2023 DCN Awards. Inbound Connect has an unwavering commitment to...
October 17, 2023
At Inbound Connect, we know that automation is the key to staying competitive in logistics. Recognizing this need, we have emerged as a leading player in the sector, providing cutting-edge solutions for...
October 12, 2023
Inbound Connect, the worlds most powerful vehicle booking system (VBS), is thrilled to announce its latest collaboration with Primary Connect, the logistics division of the Woolworths Group. This partnership...
October 8, 2023
In today’s fast-paced world, the logistics industry is under constant pressure to deliver goods efficiently and meet the ever-increasing expectations of customers. Vehicle booking systems are revolutionizing...
October 4, 2023
Inbound Connect, a leading provider of innovation and technology solutions in the logistics and supply chain industry, is thrilled to announce its sponsorship of the prestigious Daily Cargo News Awards...
September 4, 2023
This support post explains how to integrate your internal system with the electronic document management function within Inbound Connect
August 14, 2023
WHY IS IT IMPORTANT TO ENABLE 2FA? We highly recommend enabling two-factor authentication (2FA) for the following reasons:
Security2FA increases the security of your account. Even if someone guesses...
August 13, 2023
Cargoclear International is pleased to advise all carriers that we are introducing the Inbound Connect vehicle booking system at our Eagle Farm warehouse from Monday 4th September 2023.
Why...
August 10, 2023
This case study examines the transformative impact of implementing the Inbound Vehicle Booking System (VBS) for Stevenson Logistics, a leading port logistics company operating in Fremantle, WA. The VBS...
August 7, 2023
Setting up webhooks
Webhook Events
Security
Receive event notifications with webhooks
Listen for events on your Inbound account so your 3rd party system can automatically process...
August 7, 2023
Integration Process File Format Facility Configuration
Please note this content is now maintained in the Inbound Connect Knowledge Base. This is accessible after logging in, clicking on your name...
July 28, 2023
In this case study, we explore how InboundConnect partnered with Secon Freight Logistics to revolutionize their operations, enhance sustainability, and foster a trusted partnership. By leveraging our innovative...
July 5, 2023
Arrow Transport and Quarantine Services (Arrow) is pleased to announce that we will be implementing a new vehicle appointment system called Inbound to improve the visibility and exchange of information...
July 4, 2023
The Australian Border Force (ABF) now requires all persons participating in the operations of customs licensed depots and warehouses to hold and display a Warehouse and Depot Security Identification Card...
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